Consumer Behavior: Page 2
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Luxury market growth will be minimal until at least 2027: report
A new study from McKinsey indicates that jewelry and leather goods will see the most growth, with the U.S. outpacing the rest of the world in luxury spending.
By Lara Ewen • Jan. 13, 2025 -
Anthropologie launches resortwear line
The Urban Outfitters Inc.-owned brand is positioning its new label as a response to increased consumer interest in travel.
By Laurel Deppen • Updated Jan. 15, 2025 -
Deep Dive
5 fashion industry trends to watch in 2025
Sourcing and sustainability challenges will hit home as luxury and corporate shifts reshape the global fashion landscape.
By Laurel Deppen • Jan. 8, 2025 -
Concerns linger even as consumers embrace generative AI
Generative AI can drive convenience, but Deloitte and Gartner experts say transparency is necessary to win over wary consumers.
By Bryan Wassel • Jan. 8, 2025 -
Brand loyalty is down from 2022 levels, study finds
While price considerations were the top reason for formerly loyal customers leaving a brand, bad experiences weren’t far behind, according to an SAP Emarsys survey.
By Bryan Wassel • Dec. 20, 2024 -
Apparel resale growth outpaced retail in 2024: report
A study from Consumer Edge suggests that the resale category has “strong momentum heading into 2025” as shoppers focus on sustainability, value and uniqueness.
By Lara Ewen • Dec. 19, 2024 -
Goyard, Hermès are the top brands that retain value at resale: report
Accessories resale platform Rebag’s annual Clair report also identified how 2024’s top trends influenced buying behavior.
By Laurel Deppen • Dec. 17, 2024 -
Victoria’s Secret & Co. turns its focus to Gen Z
The company will be working to differentiate its two brands, which merged in 2022, and give more space and attention to Pink.
By Daphne Howland • Dec. 12, 2024 -
Pantone’s 2025 color of the year is Mocha Mousse
The shade recalls milk chocolate and creamy coffee, and it’s the first time the company has given a brown hue this distinction.
By Lara Ewen • Dec. 6, 2024 -
Luxury shoppers will look for deals this holiday season: report
While many high-end customers say their disposable income is the same or improved from last year, almost a quarter still plan to use coupons to “shop strategically and save money.”
By Lara Ewen • Nov. 26, 2024 -
Brick-and-mortar holiday shopping still reigns, but customers look online for ideas
While online shopping aids with discovery, the ability to experience a product drives customers to stores, EY-Parthenon found.
By Kristen Doerer • Nov. 21, 2024 -
Luxury spending hits one of its worst years since the Great Recession
Flat growth and a lack of support from younger customers may mean the sector won’t recover until 2030, according to a new report from Bain.
By Lara Ewen • Nov. 20, 2024 -
Asics continues to lead resale as holiday season approaches: report
Running shoes, retro silhouettes and upstart brands are giving stalwarts including Nike and Adidas a run for their money, according to online trading platform StockX.
By Lara Ewen • Nov. 18, 2024 -
Luxury customers optimistic and ready to shop for the 2024 holidays: report
A new report from Saks Luxury Pulse shows high-end consumers undaunted by the sector’s slump and willing to spend on themselves and others this year.
By Lara Ewen • Nov. 13, 2024 -
Miu Miu is the world’s hottest brand again, although luxury’s power is slipping: report
The Q3 Lyst Index revealed a new roster of contemporary and premium brands vying for a place in high-end closets.
By Lara Ewen • Oct. 24, 2024 -
Narrow, horizontal silhouette handbags are 2024’s ‘it’ bag: report
Luxury resale platform Fashionphile released its top selling handbags and accessories and predicted future trends.
By Laurel Deppen • Oct. 22, 2024 -
Another rough year for department stores
The segment is undergoing a quiet shakeup in 2024, with major players pursuing varying degrees of change to their operations.
By Daphne Howland • Oct. 8, 2024 -
Secondhand fashion offers better quality than new: report
More than half of consumers surveyed for the 2024 OfferUp Recommerce Report said they planned to buy more preowned apparel over the next 12 months.
By Lara Ewen • Sept. 30, 2024 -
Streetwear brands offer younger consumers a ‘gateway’ to luxury: report
Collaborations and store design will become more important touchpoints for Generation Z and millennials, according to JLL.
By Laurel Deppen • Sept. 20, 2024 -
Shein says customers choose their platform for unique items, variety
A majority of respondents to a company survey said they “should be able to buy clothes that make them feel good,” even without “a lot of money.”
By Laurel Deppen • Sept. 19, 2024 -
Luxury struggles persist: report
HSBC sliced its organic growth outlook for 2024 nearly in half, and said the market is seeing its “sixth worst year" in the past two decades.
By Lara Ewen • Sept. 11, 2024 -
Google Shopping launches virtual dress try-ons in the US
The generative AI-enabled feature is part of a larger effort to enhance the search engine’s ability to help shoppers buy apparel online.
By Lara Ewen • Sept. 6, 2024 -
Birkenstock program members spend 25% more than other consumers
The footwear company is looking to expand its brick-and-mortar footprint and grow its online membership to create lifelong customers.
By Kristen Doerer • Updated Sept. 5, 2024 -
A slowing women’s business is hurting Lululemon’s growth
While CEO Calvin McDonald said the Breezethrough leggings debacle had a “negligible impact” on its sales, the brand continues to suffer from other merchandise misses.
By Cara Salpini • Sept. 3, 2024 -
Consumer economic optimism reaches highest level in a year: report
Apparel was ranked the third most popular splurge category across generations and the top for Gen Z.
By Lara Ewen • Sept. 3, 2024